SHIPPING || Information as of AUG 2024
🆕ALL ORDERS OVER $40 SHIP FOR FREE!🆕
MUST BE SHIPPING TO A U.S. ADDRESS TO QUALIFY. NO INTERNATIONAL ORDERS.
$6 Flat Rate U.S. Shipping
International shipments depend on weight & location.
2/2024: Please note that due to rising costs in fuel & shipping we have had to raise our flat rate shipping.Thank you for understanding.
Standard Processing Time
2-4 Business Days. Please note we are shipping out 2 times a week as of 8/29/2024
What's the difference between Processing & Shipping Time?
PROCESSING is the printing, packing, checking, and handing off your order for shipment to the shipments carrier.
SHIPPING refers to the time it takes once your order leaves our hands and begins its magical journey to you.
Please allow shipping time in addition to the 2-4 business days of processing for a package to reach you.
TRACKING
An email with tracking information will be sent once an order has been shipped. You can also track your package from your Account page. Door-to-door tracking is not available for most international shipments.
RATES
Shipping rates are automatically calculated based on the items in your cart, and include a small handling fee.
SHIPPING MULTIPLE ORDERS
Multiple orders placed on the same day cannot be combined.
SHIPPING TO MULTIPLE LOCATIONS
Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.
ADDRESS CHANGES
Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.
INTERNATIONAL SHIPPING
CUSTOMS FEES
- Customs fees (taxes, duties, processing fees, brokerages fees, etc.) may be charged upon delivery and required to obtain your order.
- We are not able to mark orders as "gifts".
- We do not issue any refunds for customs fees, shipping, or the cost of your order should you refuse to pay the customs fees.
- Espionage Cosmetics has no way of estimating customs fees, taxes, duties, etc. Please contact your local customs office if you need to know more.
TRACKING
You will be provided with tracking information in your Shipment Confirmation email. Once a package leaves the United States, however, the United States Postal Service cannot track your order any further. We encourage you to contact your local postal service should you have any questions on the status of your order once it has left the U.S.A.
QUESTIONS?
