Nail Mail | FAQ

🔎MYSTERY NAIL MAIL🔍 is a monthly subscription where you'll receive one random pack of our 22-tip nail wraps from our current design library and at a reduced price. Think of it as the “Nail Mail Shuffle”! You'll also receive additional perks with your subscription including free shipping on all your orders and a monthly 50% coupon code for that month's design you received!

This subscription ships monthly and includes ONE random 22-tip nail wrap design currently in our offering of designs! Think of it as your “monthly mani shuffle” that will help you explore other designs you otherwise wouldn’t know exist! It's only $10 per month (that includes shipping!) and you also get a 50% coupon code for that month's design you received! (Limit 4)

This subscription ships monthly and we’ll send you a notification once it’s been sent!

It is our newest NAIL MAIL subscription! We wanted to offer you a sweet deal while you treat yo’self, but with a twist! Every month, you will receive 1 random pack of 22-tip nail wraps from our current design library. Think of it as a “Nail Mail Shuffle”! It’s a fun way to try something new, perhaps even something out of your comfort zone!

Yes you can, but you would have to sign up with an additional email address for each additional subscription.

This subscription ships monthly and includes ONE random 22-tip nail wrap design currently in our offering of nail art options!

As far as what designs you are sent as part of an active subscription, you shouldn't receive the same design more than once in any 12-month period!

You can cancel anytime! We'll just ship the remaining rounds you've already paid for (if you have any pre-paid months) and your subscription will be completed at that point.

There are so many! Not only will you be scoring a huge deal for the nail wraps you get that month, but you’ll also receive a 50% off coupon for that same design so you can get more for yourself and/or friends.

Also with your active subscription, you’ll receive FREE SHIPPING on any and ALL orders from our site!

Without the subscription = $12 for the Nail Wraps + $6 shipping.
With the subscription = $10 for the Nail Wraps + FREE shipping.
Monthly savings = $8 PLUS free shipping on all your other orders from our site (as long as you have an active subscription).

YES! You can cancel or pause at any time!

Because of the nature of our product we cannot accept returns broadly, but are happy to discuss them on a case by case basis. Please reach out to us if you have an issue and would like to return a product.

Due to many behind-the-scenes factors including supply chain issues and scaling down daily operations, we had to put all subscription boxes on hiatus.

You never know, but for the immediate future we are focusing on perfecting 🔎MYSTERY NAIL MAIL🔍 and bringing back NEW NAIL MAIL!

Unfortunately, there were delays due to production/pandemic issues but as of now, all of those Mystery Wraps have been shipped out.

If you still have not received them, we recommend logging into your account at espionagecosmetics.com (using the same email as the one you used on Kickstarter) to see your tracking number. If you don't see one there or in your email (we recommend checking your spam folder just in case), feel free to message us or open a chat window on our website for further assistance.

This monthly subscription includes TWO BRAND NEW nail wrap designs shipped straight to your door! Each design is in a 22 nail wraps varying sizes so not matter how the length and width of your nail beds, you will have an epic manicure that fits your nails!

This subscription ships monthly and we’ll send you a notification once it’s been sent!

This subscription ships monthly and we’ll send you a notification once it’s been sent!

✦ NEW NAIL MAIL ✦ bring TWO BRAND NEW designs a month straight to your door! You'll be scoring these designs at a discount AND MONTHS before they are available to anyone else. 🔎Mystery Nail Mail🔍 is ONE randomly selected design from our current collection delivered monthly for a chance to mix it up. 

Yes you can, but you would have to sign up with an additional email address for each additional subscription.

This subscription includes TWO brand-new nail wrap designs! This is where new designs debut and not only will you be scoring a deal for them, you will be getting them MONTHS before they are available to everyone else!

You can cancel anytime! We'll just ship the remaining rounds you've already paid for (if you have any pre-paid months) and your subscription will be completed at that point.

There are so many! Not only will you be scoring a deal for the nail wraps you get that month, but you’ll also receive a 50% off coupon for that same design so you can get more for yourself and/or friends. Also with your active subscription, you’ll receive FREE SHIPPING on any and ALL orders from our site! 

Without the subscription = $30 for Two Brand New Nail Wrap Designs + $6 shipping.
With the subscription = $18 for Two Brand New Nail Wrap Designs + FREE shipping.
Monthly savings = $18 PLUS free shipping on all your other orders from our site (as long as you have an active subscription).

YES! You can cancel or pause at any time!

Because of the nature of our product we cannot accept returns broadly, but are happy to discuss them on a case by case basis. Please reach out to us if you have an issue and would like to return a product.

Due to many behind-the-scenes factors including supply chain issues and scaling down daily operations, we had to put all subscription boxes on hiatus.

You never know, but for the immediate future we are focusing on perfecting 🔎MYSTERY NAIL MAIL🔍 and bringing back ✦NEW NAIL MAIL✦!

Unfortunately, there were delays due to production/pandemic issues but as of now, all of those Mystery Wraps have been shipped out.

If you still have not received them, we recommend logging into your account at espionagecosmetics.com (using the same email as the one you used on Kickstarter) to see your tracking number. If you don't see one there or in your email (we recommend checking your spam folder just in case), feel free to message us or open a chat window on our website for further assistance.

Thanks to our vacuum-sealed packaging, the adhesive is stronger to provide you with a long-lasting nail art experience! AND, you don’t need any special tools! Just a nail file and a packet of our designs to get a manicure. No extra adhesive, no scissors, and no heat guns are needed.

You can add a top coat but it’s not necessary. However, the addition of a top coat can extend the life of your nail wrap manicure for up to two weeks! Here are some of the top coats we personally love!

Absolutely! As long as it’s a clean surface, our nail wraps will adhere to it!

Isopropyl alcohol, perfumes, and hair sprays can tamper with the look and staying power of the nail wraps so it is recommended you keep away or simply use these with caution. Also, drastic temperature changes when storing nail wraps can affect the quality so avoid putting them in extremely hot or cold areas (i.e. – leaving them in your car).

It’s super simple and we’ve got you covered with this tutorial here!

We purposefully engineered our wraps to apply with a minimum amount of tools - if you have ten minutes and a nail file, you can have yourself a brand new manicure. No UV light needed! You can use a nail polish remover or an alcohol product to prep your nails first as well as top coat at the end, but those are optional.

Removal is as simple as application - you simply peel them off. For any remaining residue, your favorite oil - coconut, vitamin E, vegetable, etc. - will do the trick to whisk away the adhesive.