NEW NAME. NEW FORMAT.
WHAT IS NAIL MAIL?
WHAT CAN I EXPECT?
- Be the first to see new nail art designs!
- Get 25% off ALL #NailMail designs on the site!
- Get an additional 25% off the winning design each theme!
- A new theme is revealed
- Teasers will be presented if you want a sneak peek at each design
- Choose TWO of THREE nail wrap variants from Original, Literary & Gaming
- Both nail wrap variants you have chosen are delivered straight to your doorstep
- Vote on your favorite design each theme
- After your first order that is charged immediately when you sign up, your account will always renew on the 1st of every month.
- Subscribers will receive the new theme reveal and gain early access to teasers the month prior. You MUST skip the upcoming theme (if you feel it isn't your jam) or swap your variants (if you desire) before your account renews on the 1st of the month!
- You'll receive a reminder that your renewal is coming up three days prior to it processing.
- Each theme will ship anywhere from the 20th to the end of that month.
- You can take part in a vote each theme, select your favorite, and enjoy a hefty discount when it finally gets released on the site!
NOW FOR THE FAQ!
How many nail wraps do I get if I subscribe?
✖️ You will receive two new nail wraps every month. You have three different choices for every theme, but must choose two.
When will my package ship?
✖️ Packages ship from the 20th to the end of every month. For an October theme, for example, your package will ship anywhere from October 20th to October 31st.
When will my subscription renew?
✖️ All #NailMail subscriptions now renew on the 1st of every month. You’ll receive a reminder three days beforehand. This is also a good time to view teasers and swap your variant if you’d like.
Can I receive all three nail wrap variants?
✖️ At this time, the only way to receive all three is to have TWO separate #NailMail subscriptions. We are working on an auto-discount for active subscribers if you should choose this path to make it more beneficial. We also plan to introduce more possible variant choices down the road, so we need to keep the structure as is to allow for growth!
How do I swap my nail wrap variants?
✖️Please login to your account by clicking the icon as pictured!
✖️Scroll down until you see "Manage Subscriptions" and clicky.
✖️Click "Edit" and pay attention to your next charge date on the 1st of the month! That's when your order will queue for shipment and you want to be sure to swap your variant before then. It's locked in after the 1st of every month for that month's theme, so get your swaps in as quickly as possible after viewing teasers. ^.^
✖️Click "Change product variant" and you'll be presented with a drop-down menu where you can choose your new options! Which two nail wraps do you want to receive this round?
How do I skip a shipment if I'm not into this month's theme?
✖️Please login to your account by clicking the icon as pictured!
✖️Scroll down until you see "Manage Subscriptions" and click that bad boy.
✖️Select "Delivery schedule".
✖️Click "Skip" next to the shipment that you would like to hop over. You can "Unskip" at any time before the 1st of the month if you should change your mind. Please note: You must skip BEFORE the 1st of every month. After that, your order is locked in for that month's theme.
How do I vote on my favorite nail wrap design?
✖️ Every month, you can visit espionagecosmetics.com/vote to choose your favorite nail wrap design for that theme! All active subscribers will receive an additional 25% off the winning design when it joins the #NerdManicure line! That’s ON TOP of your 25% off discount (on all #NailMail designs) for being an active subscriber.
What does it mean when it says the theme is "Sold Out"?
✖️ This means the current month's theme is no longer available. This indicates that we have reached our allotted number of subscriptions for the month due to available inventory or that orders are closed for that particular theme and are prepping to ship. If you'd like to be alerted when the next theme becomes available, you can pop your email in HERE.
How do I cancel?
✖️ Please login to your account by clicking the icon as pictured!
✖️Scroll down until you see "Manage Subscriptions" and click.
✖️Choose “cancel” from this window. Please keep in mind that cancelling your subscription doesn’t cancel a theme that has already queued for shipment. If you have further questions on this please send us an email at nailmail@espionagecosmetics.com
